Privacy Policy
Last Updated: December 2024
Introduction
TGParental Controls ("we," "our," or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our parental control software and services.
Information We Collect
Information You Provide
- Account registration information (email, password)
- Child profile information (name, age)
- Payment information (processed securely by third-party providers)
Information Collected With Parental Consent
All monitoring features require verifiable parental consent before activation. Only device time limits can be enforced without collecting personal information. With consent, we may collect:
- Device information and identifiers
- Application usage data
- Browser activity (URLs visited)
- Location data
- Screen time and session data
- Screen content and screenshots
How We Use Your Information
- To provide parental monitoring and control features
- To send alerts and notifications to parents
- To improve our services
- To comply with legal obligations
AI Processing & Human Oversight
Your data is processed through artificial intelligence systems to provide monitoring and analysis features. Please note:
- AI Processing: Our AI systems analyze data to detect concerning content and activity. AI can make mistakes—no system is perfect
- Anonymized System Data: In rare cases of legitimate system issues, staff may review anonymized, non-personal data for troubleshooting
- Personal Data Protection: Your personal data is never reviewed by our staff unless you, the parent, specifically authorize a support team member to access it—and only when necessary to resolve your issue
Data Security
Your data security is our priority. We implement the following measures:
- Encryption at Rest: All stored data is encrypted using industry-standard encryption
- Encryption in Transit: All data transmitted between devices and our servers is encrypted using TLS
- Processing: Data may be temporarily unencrypted during certain processing operations, but is immediately re-encrypted upon completion
- Regular Audits: We conduct regular security audits to ensure the integrity of our systems
Data Retention
We take data minimization seriously:
- Retention Limits: We do not keep your data any longer than required. Data retention periods are determined by your subscription plan tier
- Automatic Deletion: Data older than your plan's retention limit is automatically and permanently deleted
- Account Deletion: When you delete your account, all associated data is permanently removed from our systems
Children's Privacy (COPPA Compliance)
We are committed to complying with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. See our COPPA Compliance page for details.
Contact Us
For questions about this Privacy Policy, please contact us at: